Nondiscrimination Notice

Welcoming Patients from Dubuque, Davenport, Dyersville, IA & Galena, IL

NOTICE OF NONDISCRIMINATION

Notice Informing Individuals about Nondiscrimination and Accessibility Requirements

Discrimination is Against the Law

Exceptional Dentistry (Drs. Ted Murray, Kristen Berning, and Alexia Oetken) complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, or sex. Exceptional Dentistry does not exclude people or treat them differently because of race, color, national origin, age, disability, or sex.

Exceptional Dentistry (Ted Murray, Kristen Berning, and Alexia Oetken):

Provides free aids and services to people with disabilities to communicate effectively with us, such as:

  • Qualified sign language interpreters
  • Written information in other formats (large print, staff verbal explanation, accessible electronic formats online)

Provides free language services to people whose primary language is not English, such as:

  • Delta Dental of Iowa Language Line Services

If you need these services, contact Dr. Kristen Berning.

If you believe that Exceptional Dentistry (Ted Murray, Kristen Berning, and Alexia Oetken) has failed to provide these services or discriminated in another way on the basis of race, color, national origin, age, disability, or sex, you can file a grievance with the U.S. Department of Health and Human Services, Office for Civil Rights electronically through the Office for Civil Rights Complaint Portal, available at https://ocrportal.hhs.gov/ocr/portal/lobby.jsf, or by mail or phone at:

U.S. Department of Health and Human Services 
200 Independence Avenue SW.
Room 509F, HHH Building
Washington, DC 20201 

1-800-868-1019, 800-537-7697 (TDD)

Complaint forms are available at http://www.hhs.gov/ocr/office/file/index.html