Welcoming Patients from Dubuque, Davenport, Dyersville, IA, Nearby Wisconsin and Galena, IL
"Took my 4 week old son to get looked at for lip and tongue ties, and the dentist was so knowledgeable about the problems she was seeing in him. All of the staff was so accommodating to us and our needs. They had a separate room to have him in that was perfect for feeding him afterwards. Very clean and nice place. Highly recommend for any tongue or lip releases."
-Mimi
-Montage
-Gary
Dr. Kristen Berning & Dr. Alexia Oetken is rated 4.9 out of 5.0 based on 674 ratings.
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Thank you to the whole staff. I have high anxiety about going to the dentist & I made the switch to try a new one & so happy I did. I had a wonderful experience & the staff was so kind & caring. Everyone was super friendly, professional & put me at ease. They definitely care about their patients. I appreciate you all. Highly recommend!!
Clean teeth feel great.
Friendly staff. Excellent job with my routine cleaning. Very clean office.
Great staff! My teeth are happy and clean.
Our experience gett8ng our son's lip/tongue tie was released was great. The staff were quick, professional and kind. Highly recommend!
Absolutely amazing! From the moment you walk through their door you are greeted by the fantastic ladies at the front desk. So warm and welcoming! I have anxiety about going to the dentist and Dr. Alexia makes me feel so comfortable with her kind and caring personality. Along with Amy who assisted this week with Dr. Alexia is awesome! They go above and beyond to make sure you are comfortable and you can tell they truly care about you!
If I could choose less than one star I would. Scheduled new patient appointment for myself as I just moved to the area. I made it very clear verbally as well as on the online forms which asked the reason for my visit that I was coming in for a small chipped tooth repair. The dental assistant was rude and not listening to me and indicating I would need to come back at a separate time for the tooth repair that today was for cleaning and x-rays. I explained that I had scheduled for something else today. Not what I signed up for. Not what I said over the phone and also in the online form. Again, I was there for a tooth repair nothing else as that is all the time I have today per my schedule. I understand if x-rays would need to be taken and that's fine however I was not told I would have to come back separately to have my tooth fixed prior to driving 30 minutes one way to give them a shot. It's like nobody over there was listening to me. My initial appointment was scheduled in December and I had to cancel it due to a family death as well as the flu. The dental assistant snidely mentioned that I "failed my appointment in December". What are rude and unprofessional thing to say to a brand new patient. I'm used to going to an excellent dentist in the Naperville area who never treated me that way over the course of 15 years. Unless you want to be treated like crap, stay very far away. I got up and just walked out... You guys need to learn how to treat people. If you'd like to take a lesson or two from my Naperville dentist please ask me. I would be happy to provide you his information. Lame!! SMH
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Dr. Kristen Berning & Dr. Alexia Oetken is rated 5 out of 5.0 based on 42 ratings.
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I am thoroughly pleased and amazed at the level of professionalism, efficiency, and caring displayed by each and every staff member. The attention to detail and commitment to advanced technology is always appreciated. I would be remiss in not heaping large doses of praise for the interior design and decoration of the office suites.
A trip to the dentist is not on the top of anybody’s list but Dr Murray and his staff are outstanding and I couldn’t imagine going anywhere else.
No issues. Hands down the best dental experience I have had. It amazes me that after 6 months, the staff knows your name and everything you told them from the last visit. Truly and excellent experience.
Your office is very pleasant and everyone there definitely has “patient service” in mind. I am always impressed with the professionalism offered by everyone on the team."
There were no issues or concerns. Actually I just wanted to mention that I had to take my 4 year-old daughter and everyone went out of their way to make her feel comfortable…thank you!
This office continues to amaze me with the level of service and professionalism I experience in every aspect of my dealings with them. I am very grateful for that day I first visited and it is my intention to continue to use Exceptional Dentistry for my dental health care. Thank you
I have no concerns, only praise at Exceptional Dentistry. I never thought in my wildest dreams I would ever look forward to a dentist appointment…but I actually do!!!
Dr. Ted Murray and Dr. Kristen Berning along with their friendly staff have made ‘going to the dentist’ a trip I now look forward to
We have ALWAYS been very pleased with the reception and care when in the office. We have been patients for many years (20+) and have been recommended Dr. Ted’s practice to newcomers to the city.
Everything was explained in great detail by Dr. Berning. Maureen took the time with scheduling my follow up appointment. I feel the staff is excellent and very willing to help in any way they can.
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